#1 Demonstrate effective written communication skills
Where did you create this artifact?
All of the artifacts for this competency were created during course COM 525 – Managerial Communication and Ethics while I was enrolled at the University of Phoenix. At the time me and my colleagues began collaborating on this paper the topic of healthcare was not yet part of the national debate but in our research on problems facing small business it was a topic of concerns so we chose it in a effort to shed some light on topic.
What I Learned, How did you learn this?
The COM 525 Managerial Communication and Ethics course has afforded me the opportunity to learn the writing skills needed to achieve academic success throughout the degree program. I expect that many of my future courses will require that papers be written and submitted. The skills acquired in American Psychological Association (APA) style formatting will be valuable in all future writing assignments. Understanding what plagiarism is and how to avoid it by properly citing research sources will certainly be useful knowledge throughout. Other writing skills I learned during the course were how to develop a problem statement, Identify and evaluate information sources. In Com 525 I was able to become familiar with the functionality of the on line University Library, The Center for Writing Excellence, and the online tutorials.
Why this is important:
Communication is highly valued in my work place. It has always been a very high goal to make sure high-level decisions are communicated everyone. We use quarterly State of the Business meetings, mass voice mails and emails, staff and business units meetings and change control to accomplish our goal. Unfortunately we do not always succeed. There has been the occasion or two where too much focus on the day-to-day activities has caused someone to not inform all relevant parties up a up and coming change that will effect large groups of people. We see communication as a very important aspect of our jobs and understand that we are not great at it and continue to strive for improvement.
How can you apply?
Bauman’s article on the many forms of citation formats confirmed for me what I had begun to conclude for myself, that citing source material can be a complicated and confusing process. I learned that in additional to MLA (Modern Language Association) and APA (American Psychological Association) there are two other formats CM (Chicago Manual of Style and CBE (Council of Biology Editors). In our discussion on plagiarism I was of the opinion that most case incidents were probably due to incorrect use of or lack of understanding of the APA or MLA formats. I found comfort in Bauman’s (an academic author of textbooks on writing) frustration on the in-ability of the academia world to develop a common simple standard that all could use. I hope to effectively be able to apply the knowledge obtain on research writing in Chapter 25 of Dietsch’s book throughout my MS program.
What challenges & obstacles did you overcome?
The challenge for me in my first graduate level writing course is that when doing research papers I often feel inadequate at completing the task. It seems that there is so much information available, I cannot help but to wonder if I reviewed all the pertinent information. At times it seems like a daunting task to find all the correct sources, develop a thesis, shift through the facts and come to a logical conclusion that you can support , all while keeping your citations in order. I certainly respect the professional research writer’s job and agree that a really good paper require extensive time and commitment. The peer review process seems like an excellent way to ensure that information in a research paper is accurate. Most individuals respect the opinions of their peers and a peer review should help to keep everyone honest.
Bauman, M. Garret. (2001, November 9). The devilments of style [Electronic Version]. Chronicle of Higher Education, 48 (11), B5. Abstract Retrieved March, 17, 2005, from Academic Search Premier database.
Dietsch, M. B. (2003). Using Sources and Writing a research Paper [Electronic Version]. Reasoning and Writing Well: A Rhetoric, Research Guide, Reader, and Handbook, (pp. 378 – 408). Mcgraw-Hill. Abstract Retrieved March, 17, 2005, from https://mycampus.phoenix.edu/secure/resource/resource.asp
· RESEARCH PAPER: Can Small Businesses Provide Affordable Health Care to Employees And Still Maintain Profits And Margins
· DISCUSSION: Cultural Values and Personal Ethics
· PRESENTATION: Can Small Businesses Provide Affordable Health Care